Hunter Engineering Company (“Hunter”, “we”, “us”, or “our”) has set out below some important highlights of the Privacy Policy for our webservice (“HunterNet”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Policy below.

Notice to International Users: Please note that by using HunterNet and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described herein.

This Notice covers our treatment of personally identifiable information and personal information which we gather when you are accessing, viewing, completing, or using the HunterNet webservice and related websites, our products, or our services.

When we use the term “personal data” we mean any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• Examples of Personal Identifiers:
  Real name, postal address, Internet Protocol address, email address, or other similar identifiers.
• Examples of Internet or other network activity:
  Browsing history, search history, information on a user's interaction with a website, application, or advertisement.

The information we learn from customers helps us personalize and continually improve the quality of Hunter equipment. Here are the types of personal data we gather:

• Personal Data You Give Us: We receive and store portions of information you enter to the HunterNet system, provide to internet-connected Hunter products, by corresponding with us by phone, e-mail, in person or at trade shows or events or otherwise. Examples of the information we process include your request, name, title, address and telephone number, email address, purchase information, fax number, business-related information, preferences provided by Internet activity, survey responses, and the name of the company you work for. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, improving the website, improving our equipment, and communicating with you.
• Personal Data Your Browser Provides: Your web browser provides information that we collect and analyze, including the Internet Protocol (IP) address used to connect your computer to the internet.
• Personal Data We Receive From Other Sources: We also receive information about you from other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data if we intend to share that data internally and/or combine it with data collected on this site. We also receive information from third parties including, for example, website partners, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers, search information providers, lead generators, data aggregators, social media platforms, and credit reference agencies. We utilize third-party analytics to collect information about use of this site. Such third-party analytics collect information such the frequency of user visits this site, what pages users visit when they do so, and what other sites they visited prior to coming to this site. We use the information we get from third party analytics only to improve this site.
• Data Received From Vehicle Service Equipment: As part of the functional operation of some internet-connected vehicle service and inspection equipment configured to access and utilize the features provided by Hunternet, measurements, vehicle service records, unique vehicle identifiers, and other data communicated from Hunter internet-connected vehicle service and inspection equipment owned by third parties may be collected, input, processed, and stored through HunterNet services. This may include vehicle-specific data such as vehicle measurements, vehicle identifiers, and vehicle configurations, as well as equipment operating parameters and settings collected during the operation of the equipment and other compatible systems (collectively, “Service Data”). To learn how we collect, input, process, and store Service Data, please refer to the HunterNet Subscription Terms of Service located at: TOS.

Collection and Processing of Non-Personal Data

When you visit our website, we automatically collect the following non-personal data: IP addresses, the website from which you visit us (referrer), pages viewed, files downloaded (downloads), videos viewed/audio tracks listened to, individual links clicked, search words or search phrases (site search), computer and connection information such as browser type and version, operating system, and platform, the full Uniform Resource Locators (URL) to, through, and from our website, including date and time, etc. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., we may record which banner, adword, etc. motivated the visit to HunterNet website. The HunterNet website does not respond to, or recognize, “do not track” browser headers or requests.

HunterNet is not directed towards children under 13 years of age and Hunter Engineering Company does not knowingly collect or use personal data from children under 13 years of age.

How Is Personal Data Used By Us?

We use personal data held about you to fulfill or meet the reasons you provided the information, as well as in the following ways:

• Providing Support: to provide customer support and respond to requests, questions, and comments; to notify you about changes to our service; and to measure how effectively we address your concerns;
• Social Media: to implement social media platforms on our websites and to register users on these platforms. Please refer to associated privacy policies available with respect to these third party social media platforms.
• Monitoring & Recording: to handle any interactions with Please be aware that it is our general practice to occasionally monitor and in record such interactions for employee training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
• Providing Vehicle Services: to facilitate the normal and intended operation of internet-connected vehicle service and inspection equipment in accordance with the equipment owner’s use of such equipment, which may include automated lookup of vehicle configurations and storage of a vehicle service record.
• Protecting our Rights and Property: to maintain the safety, security, and integrity of our websites, products, services, databases and other assets, to protect our rights or property or those of our business partners, suppliers, customers or others when we have reasonable grounds to believe that such rights or property have been or could be affected; to recover debts; to prevent, detect, identify, investigate, respond, and protect against potential or actual claims, liabilities and prohibited behavior or activities.
• Analytics: to request and receive from you information regarding your relationship with us in the form of surveys, for the US, this data may be used for marketing and analytic purposes. Anonymized data may be used to understand how users interact with our sites, to develop and offer more relevant and useful services and products, and to improve the products and services we offer.
• As Permitted By Law: We use personal data as permitted or required under applicable law. We also may use and disclose this information in de-identified form for any other legally permissible purposes.
• Contacting Users: to contact or notify individuals in the event of a data security incident, and where permitted by law.
• Legal: Compliance with legal and/or regulatory requirements.

How Is Usage Data Used By Us?

We collect usage data from visitors to the Hunter website, which is utilized in the following ways:

Website Experience: for the technical administration of the website; for internal operations; for customer administration; for product surveys; for troubleshooting; for data analysis, data analytics, testing, and research and development purposes; to ensure that content from our site is presented in the most effective manner for you and for your computer; and as part of our efforts to keep our site safe and secure;

Business Uses: to establish and manage accounts; to analyze and develop new products, services and websites; and to adjust or modify existing web pages and message content to increase customer engagement and generate business leads.

What is the Legal Basis For Collection and Use of Your Data?

As described herein, Hunter Engineering Company has legitimate interests in the collection and use of Personal Data and Usage Data obtained from users visiting our website and using our products and services. Data voluntarily provided by users when registering to use features of the website, operating vehicle service and inspection equipment configured to access the website, subsequently using the website, and completing forms online as part of an information request, etc. constitutes acceptance and consent to the data collection practices described in this policy.

Is Your Data Transferred or Provided to Third Parties?

Hunter Engineering Company is a global organization headquartered in the United States with affiliates, subsidiaries, business processes, management structures and technical systems that cross borders. As such, we will share your personal data among or Hunter Engineering Company and its related entities, our service providers, and other third parties that may be located in countries outside of your own. Although the data protection laws of these various countries may differ from those in your own country, appropriate safeguards (such as contractual commitments) ensure that your personal data is handled as described in this Privacy Policy and in accordance with the applicable law.

Hunter does not sell personal data to third-party recipients.

Subject to applicable law and this Privacy Policy, we may disclose your personal data to the following types of third parties:

• business partners, including those to whom you instruct us to send information;
• owners of internet-connected Hunter equipment from whom we have received Personal Data as part of the regular operation of the equipment, including within a linked group of equipment-owner accounts, or within a hierarchy of equipment-owner sub-accounts associated with an individual equipment owner;
• professional service providers (including translators, legal advisers and accountants) assisting Hunter with its business, such as hosting vendors, advertising service providers, data analytic companies, marketing service companies, and delivery companies;
• adverse parties who have a legal right to receive such information and their counsel and experts;
• law enforcement authorities, and other government authorities
• to content and technology providers, businesses, and marketing agencies (provided that you have consented), and to which you have a choice to opt out of as described below; and
• to other types of third-party entities as requires for Hunter to meet obligations under unanticipated situations which may arise (provided that you have consented), and to which you have a choice to opt out of as described below.

We will disclose such data for the following purposes:

• to service the legal agreement between us and third parties; to market products and services offered by Hunter;
• to manage our business;
• to improve and optimize our site and services;
• to enable third parties to offer products or services potentially of interest to you (provided that you have consented), which you can chose to opt out of receiving as described below; and
• as required by law in cases where we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation, or to protect our rights, property, or safety, as well as that of our customers, clients, or others or in response to a court order, subpoena or a law enforcement agency’s request.

If Hunter decides, whether for strategic or other business reasons, to sell, buy, merge or otherwise reorganize our business, and such a transaction involves the disclosure of personal data to prospective or actual purchasers, or the receipt of such data from sellers, appropriate protection for data will be applied in these types of transactions.

We use non-identifying and aggregate information to better design and improve our web site and services and gather information for product management and development. This aggregate information is shared with our affiliates and independent franchisees.

How Long Is Personal Data Retained?

Data collected through Hunter Engineering Company websites is destroyed, erased from our systems, or anonymized 12 months after the data has been submitted or refreshed by a user. Data collected through products or services, such as in association with vehicle records, may be maintained for the same period as the vehicle records, and may exceed 12 months. In general, Hunter will endeavor not to retain your personal data in a form that allows you to be identified for any longer than is reasonably necessary for achieving the permitted purposes.

Yes. If postal code (or country for international) is entered into a form, representative lookup, or request for information, then that broad location information will be saved to cookie for the sole purpose of correctly displaying the local Hunter representatives in your area on all subsequent visits to HunterNet. Most browsers automatically accept cookies. By continuing to browse the site or use our services, you are agreeing to our use of cookies. However, you can prevent cookies from being stored on your computer or device by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your computer or device at any time. If you choose to set your browser settings so cookies are not accepted, then you can still visit our website, apps and online services, however, doing so may affect your use of portions of our web services, apps and online services and reduce availability of the services provided by our website, apps and online services.

HunterNet and associated Hunter websites currently utilizes the following cookies:

Name: LocationCookie

Category: Necessary Hunter Cookie.

Type: Temporary. This cookie will expire after 30 days.

This cookie is used to store the user's location in order to provide custom results and their local representative. Expires after 30 days.

Name: entchatserver.comm100.com

Category: Third-Party Cookie

Type: Permanent. This cookie will be stored until you change your settings with regard to the use of cookies.

This cookie is used to track the user in order to provide Online Chat capabilities.

Name: Google Analytics

Category: Third-Party Cookie

Type: Permanent. This cookie will be stored until you change your settings with regard to the use of cookies.

This cookie is used to track the user's movements and actions.

Name: Google Ads

Category: Third-Party Cookie

Type: Permanent. This cookie will be stored until you change your settings with regard to the use of cookies.

This cookie is used to track the user's movements and actions.

Name: Facebook Ads

Category: Third-Party Cookie

Type: Permanent. This cookie will be stored until you change your settings with regard to the use of cookies.

This cookie is used to track the user's movements and actions.

Name: LinkedIn Ads

Category: Third-Party Cookie

Type: Permanent. This cookie will be stored until you change your settings with regard to the use of cookies.

This cookie is used to track the user's movements and actions.

Are Security Measures In Place To Protect Personal Data?

In proportion to the sensitivity of the information, we maintain commercially reasonable administrative, technical and/or physical safeguards and appropriate security measures to protect personal data from loss, misuse or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your personal data, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.

Business Transfers

All personal data collected through HunterNet is treated as a business asset, and may be transferred by us in whole or in part in connection with any merger, acquisition, reorganization, restructuring, liquidation, dissolution, or other transfer of all or any part of our business or assets.

What Choices Do I Have?

As discussed above, you can choose not to provide information, although doing so may limit the usefulness of the HunterNet system. Depending on the circumstances you have the right to:

• Request access to any personal data we hold about you;
• Object to the processing of your data for direct-marketing purposes;
• Request to have inaccurate data held about you amended or updated;
• Request to have your data erased or to restrict processing in certain limited situations;
• Request the porting of your personal data to another organization in machine-readable format;
• Object to any decision that significantly affects you being taken solely by a computer or other automated process; and/or
• Lodge a complaint with your local data protection authority.

If you would like to discuss or exercise your applicable rights, including data deletion and transfer requests, subject to limitations established under local law, please contact us as directed below. We will respond to you within a reasonable time and within the time limits established by applicable law.

Third-Party re-marketing information

We use third-party vendors, such as Google, Facebook, and LinkedIn to show our ads on the internet. These third-party vendors use cookies to serve ads based on someone's past visits to our website. You can opt out of Google's use of cookies by visiting Google's Ads

Settings. Alternatively, you can opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Our website and communications include links to other websites not associated with Hunter Engineering Company, such as to social networks or partners that use our logo(s) as part of a co-branding agreement. To the extent that any linked services are not provided by Hunter Engineering Company, we are not responsible for the services, or any of the content found on these websites. After you click the link, Hunter Engineering Company no longer has any influence over the collection, storage, use or processing of any Personal Data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond our control. Therefore, Hunter Engineering Company is not responsible for the collection, storage, use, disclosure or other processing of Personal Data by such third parties. If you provide information on and use third-party services or websites, the privacy policy and terms of service on those sites are applicable. We encourage you to read the privacy policies of websites that you visit before submitting personal data.

This is a U.S. website, and this site and our services are subject to U.S. laws, including those governing the privacy and security of your information. If you use our services, you are transferring your information to Hunter Engineering Company in the United States. By using the services or providing your information to us through the services you consent to the transfer of your personal information to the United States, and our handling of your information in accordance with applicable U.S. requirements.

Individuals which fall within the definition of a “consumer” under the California Consumer Privacy Protection Act have the following rights relating to their Personal Data collected by Hunter Engineering Company.

Right to access specific information and data portability rights.
You have the right to request that Hunter Engineering Company discloses certain information to you about our collection and use of your Personal Data over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

1. The categories of Personal Data we collected about you.
2. The categories of sources for the Personal Data we collected about you.
3. Our business or commercial purpose for collecting or selling that Personal Data.
4. The categories of third parties with whom we share that Personal Data.
5. The specific pieces of Personal Data we collected about you.
6. If we sold or disclosed your Personal Data for a business purpose, two separate lists disclosing:
1. For “sales”, the Personal Data categories that each category of recipient purchased; and
2. for disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.

Deletion Request Rights.
You have the right to request that Hunter Engineering Company delete any of your Personal Data that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm a verifiable consumer request, we will delete your Personal Data from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:

1. The right to withdraw your consent to the collection, use or disclosure of your Personal Data.
2. The right to be informed of the existence, use, and disclosure of your Personal Data, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
3. The right to challenge the accuracy and completeness of your Personal Data, and have it amended, updated or rectified as appropriate.
4. The right to acquire information about Hunter Engineering Company policies and practices with respect to Personal Data, including: a description of the type of personal information held by us and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what Personal Data is shared with or accessible to our affiliates.
5. The right to challenge our compliance with the applicable Canadian Privacy Laws.

Conditions of Use, Notice, and Revisions

If you choose to utilize HunterNet, your use and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy, please send a thorough description to privacy@hunter.com, and we will try to resolve it.

Due to the constantly changing nature of Hunter’s business, we reserve the right to change, update, revise and/or modify this Privacy Policy at any time at our sole discretion. We will indicate on the Policy when it was most recently updated or modified. Any changes will be effective immediately upon the posting unless otherwise indicated. Where changes to this Privacy Policy will have a fundamental impact on the nature of processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights.

To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at: +1 (314) 731-0000 or +1 (800) 448-6848

E-mailing us at: webmaster@hunter.com or privacy@hunter.com

Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf) may make a verifiable consumer request or access request, as applicable related to your Personal Data. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.

We will only use Personal Data provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

We respond to a verifiable consumer request or access request, as applicable, within the time required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days), where permitted by applicable law, we will inform you of the reason and extension period in writing.

Fees:

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.